POLICY:• All products are sold as seen and will only be sold ONCE• NV does NOT offer any refunds on any product or service purchased• PV ONLY offer payment plans on any of its pre-made packages/orders that exceed $100 or more• Pre-made designs can be held by the designer if the client is not ready to finalize the product• Once the author is ready for final files, THIS FORM MUST BE FILED OUT.